Problem 1: My disposal won’t turn on at all!
Problem 2: My disposal sounds like it turns on but it doesn’t do anything!
Problem 3: My disposal turns on but it sounds terrible!

Important notes about disposals:

• Never put anything down the disposal larger than the size of a penny. Larger food items can damage the disposal or clog the plumbing. Always put foods scraps in the trash or compost bin.
• Citrus peels (orange, lemon, lime, etc) should never be put down the disposal and they might cause a jam or a plumbing blockage (for which you may be responsible for the cost to repair). Instead, put a few ice cubes in the disposal and let it run for 15-20 seconds.
• Do not use chemical drain cleaners as they will not resolve issues with the disposal and they can damage the unit.

Disposal won’t turn on:

Step 1: Make sure the disposal hasn’t come unplugged

• Let’s do a quick check to make sure the disposal is still plugged in. Open the cupboard under the sink and find the disposal. Check to make sure the cord coming out of it is still plugged into the outlet. If it’s unplugged, simply plug it back in.

Step 2: Press the reset button on the disposal

• On the underside of the disposal you should find a small, red button. Using a small mirror to look under the disposal can make finding it easier. This is a reset button and sometimes pushing it and resetting the disposal will get it working again.

Step 3: Check for a tripped Breaker

1. Open your electrical panel or fuse box and look for breakers that are in the “off” position or in a position between “on” and “off.” In some cases, the switch might be in the middle or slightly pushed to one side.
2. Firmly push the tripped breaker to the “off” position first and then to the “on” position. You should feel some resistance when moving the breaker to the “off” position.
3. If the breaker won’t reset or if it immediately trips again, there may be an issue with the electrical circuit and you should contact your Property Manager.
4. Check the disposal and see if electricity has been restored.

Important:

• If a breaker continues to trip frequently, it may indicate an underlying electrical issue, and you should notify your Property Manager.
• Never force a breaker into the “on” position if it resists or if there is an unusual smell or signs of burning. This could be a sign of a serious problem that must be referred to your Property Manager.

Step 4: Check for a tripped GFCI Outlet

A GFCI outlet is a special type of electrical outlet that’s often used in places that are near water sources such as kitchens and bathrooms. They’re easily identified by having two buttons on the face of the outlet that read “Test” and “Reset”. These outlets help protect appliances and users from electrical shock, but sometimes they get tripped and simply need to be reset.

1. Find the GFCI outlet: Look under the sink and see if the disposal is plugged into a GFCI outlet. If it’s just a regular outlet it’s possible the GFCI outlet is located in a different location such as above the countertop or elsewhere in the kitchen, and sometimes they can even be located in other rooms.
2. Check to see if the GFCI outlet’s “Test” button appears to be popped out. If the “Test” button is popped out, it indicates that the GFCI has tripped.
3. To reset the GFCI, firmly press the “Reset” button. You should feel some resistance when pushing it. You should hear a “click” when it successfully resets.
4. If doesn’t reset or if it pops out again immediately, there may be an electrical issue with the wiring or the disposal and you should notify your Property Manager.
5. Plug the disposal back in and see if it’s working.

Disposal turns on but it doesn’t do anything:

1. Turn off the power to the disposal by unplugging it or switching it off at the circuit breaker.
2. Look for a hole located directly in the middle of the underside of the unit.
3. Insert a 1/4″ Allen wrench or hex key into the hole and turn it clockwise and counterclockwise to manually rotate the disposal blades. (Sometimes there is an Allen wrench attached to the side of the disposal specifically for this purpose.) This helps to free up any obstructions that may be causing the motor to stall. If you feel or hear items being dislodged by turning the blades manually you will want to remove the debris before using the disposal. See the previous section for instructions on how to remove jammed objects.
4. After removing the dislodged object, plug the disposal back in or switch on the breaker and press the reset button on the underside of the disposal (see #2 in the previous section for instructions on the reset button).
5. Turn on the disposal and see if it’s functioning properly.

Disposal sounds terrible:

1. Turn off the power to the disposal by unplugging it or switching it off at the circuit breaker.
2. Use a flashlight to look into the disposal for any foreign objects such as utensils, bones, glass, or other debris.
3. If you see anything jammed, use long-handled tongs or pliers to carefully remove the obstruction. Do not put your hand in the disposal!
4. After removing the object, plug it back in or switch on the breaker and press the reset button on the underside of the disposal (see #2 in the previous section for instructions on the reset button).
5. Turn on the disposal and see if it’s functioning properly.

Problem 1: My dishes aren’t coming clean!
Problem 2: My dishwasher isn’t draining!
Problem 3: My dishwasher smells terrible!
Problem 4: My dishwasher sounds weird!
Problem 5: My dishwasher doesn’t have power or won’t turn on!

Note on dishwashers: Dishwasher have a filter that must be regularly cleaned (typically once per month). Regularly cleaning the dishwasher filter helps maintain proper drainage and prevents food particles from recirculating onto dishes during the wash cycle. If the filter becomes clogged you’ll notice poor draining, dishes not coming clean and smelly odors. Click here for instructions on how to clean the dishwasher filter.

Dishes not coming clean:

1. Check the spray arms for clogs and clean any debris or buildup. If there’s hard water build-up, spray vinegar or CLR on the build-up and let it sit for a few hours to help break it down. A stiff-bristled brush is helpful when scrubbing hard water buildup and for cleaning sprayer arms.
2. Ensure that the dishwasher is loaded properly, leaving enough space for water and detergent to circulate.
3. Run the hot water in your sink prior to starting a load of dishes since this will make sure the water going to the dishwasher is hot. Also, run the disposal for a few seconds before starting your dishwasher to ensure it’s able to drain properly.

Dishwasher Not Draining:

1. Inspect the drain hose going from the dishwasher to the disposal under your sink for kinks or clogs. Straighten out any kinks. You may need assistance to remove clogs in the drain line.
2. Check the dishwasher’s filter and remove any debris that may be blocking it. Most dishwasher have a filter in the bottom of the unit under the lower dish tray. While each model is different, this filter typically unscrews and allows you to remove it. Once remove, use a fine-tooth brush to scrub it clean under running water. Replace the filter before using the dishwasher.
3. Make sure the garbage disposal (if connected) is clear and working properly. Run the disposal for a few seconds before starting your dishwasher to ensure it’s able to drain properly.

Dishwasher odors:

1. Locate the filter: The filter is typically found at the bottom of the dishwasher, beneath the lower spray arm. The exact location may vary depending on the dishwasher model.
2. Remove the lower rack: Pull out the lower rack of the dishwasher to access the filter easily.
3. Remove the filter: Depending on the design of your dishwasher, the filter may twist or lift out. Follow the manufacturer’s instructions for your specific model to safely remove the filter. Take photos if there are multiple parts to help you remember how to re-assemble the filter.
4. Clean the filter: Once the filter is removed, rinse it under running water to remove any loose debris. You can also use a soft brush, such as an old toothbrush, to scrub away stubborn buildup. Avoid using harsh cleaners or abrasive materials, as these can damage the filter.
5. Inspect for damage: While cleaning, inspect the filter for any signs of damage, such as cracks or holes. If the filter is damaged, it may need to be replaced to ensure proper dishwasher function.
6. Clean the filter housing: After cleaning the filter, take a moment to wipe down the filter housing inside the dishwasher. Use a damp cloth to remove any dirt or grime that may have accumulated.
7. Reassemble the filter: Once the filter and housing are clean, place the filter back into its designated spot. Ensure it is securely in place and properly seated.
8. Replace the lower rack: Slide the lower rack back into the dishwasher, ensuring it is correctly positioned on its tracks.
9. Run a cleaning cycle: To ensure optimal performance, consider running a cleaning cycle with a dishwasher cleaner or a cup of vinegar placed on the top rack. Follow the instructions provided with the cleaner for best results.

Dishwasher Making Strange Noises:

1. Make sure plates or other large dishes aren’t hitting the sprayer arms as they spin.

Dishwasher doesn’t have power:

1. Check and reset any GFCI outlets in the kitchen that may be supplying power to the dishwasher.
2. Check and reset the circuit breaker that supplies power to the dishwasher.

Problem 1: Oven not heating
Problem 2: Uneven cooking
Problem 3: Gas smell
Problem 4: Burners not igniting (gas cooktop)
Problem 5: Cooktop not heating (electric cooktop)

Oven not heating:

1. Check if the oven is receiving power. Ensure it’s plugged in properly and that the circuit breaker hasn’t tripped.
2. Reset the circuit breaker if needed. If the oven still doesn’t heat, try setting it to a different temperature or mode. If there’s still no heat, there might be an issue with the heating element, which would require professional repair.

Uneven cooking:

1. Check if the oven racks are positioned properly. Avoid overcrowding the oven to allow for proper air circulation.
2. Rotate dishes halfway through cooking to promote even cooking. If the problem persists, consider using an oven thermometer to monitor temperature accuracy.

Gas smell:

1. If you smell gas when the oven or cooktop isn’t in use, ensure that the oven dials haven’t been bumped or left slightly turned on. Ventilate the area by opening windows and doors.
2. If you smell gas even though the burners or oven are lit and working properly, immediately turn off all burners and oven and ventilate the area by opening windows and doors. Contact your landlord or property manager immediately to report the gas smell.

Burners not igniting (gas cooktop):

1. Ensure the burner caps and grates are properly aligned. A cooktop cap that’s slightly out-of-place will prevent the burner from igniting.
2. Clean the burner heads to remove any debris or food residue that might be blocking the ignition. Use a toothbrush or small brush to gently clean the burner heads.
3. If the issue persists, try lighting the burner with a match or lighter (only if safe to do so).
4. If none of these steps work, contact your Property Manager for assistance.

Cooktop not heating (electric cooktop):

1. Check if the cooktop is properly plugged in and that the circuit breaker hasn’t tripped. Reset the circuit breaker if needed.
2. If the cooktop still doesn’t heat, there might be an issue with the heating elements. Contact your Property Manager to report the issue